"Your home is your castle." "There's no place like home." "Home is where the heart is." "Make a house into a home." We have all heard these and countless other adages about the bond between an individual and their dwelling. It doesn't matter if we are describing a mobile home or a mansion, a quaint cottage or sprawling estate. For most people, their home is among their largest investments. Even in a tough economy with rampant foreclosures, a house is also one of the best ways to build wealth over time. Equity comes from paying down debt, as well as increasing the value of the property. And just as a high tide raises all boats (that are in the water), an improving market elevates the vast majority of housing values. Of course, a poorly maintained, leaking boat will struggle to stay above the tides and the same can be said of a poorly maintained house.

This blog will delve into some off the many systems that comprise a house (roofing, ventilation, HVAC, insulation, windows, entry systems, flooring, kitchen and bath). We will discuss what it takes to keep these systems functioning properly, how to maintain them, and what to look for when replacing or upgrading them.

Home improvement is a scary business. Cutting corners to save a few bucks may end up costing you dearly in aggravation, legal entanglements, premature system failure and subsequent replacement. Unpaid subcontractors can place a lien on your home, even if you paid the entire amount of the contract. Does the contractor carry insurance? The Yellow Pages ad may say so, but those claims are never verified. A worker getting injured on the job potentially places the home-owner at risk of liability. "Lifetime" warranties are only as strong as the company that backs them up. With nearly 70% of contractors going under within 7 years, who do you go after if/when something goes wrong? Buried deep in the fine print, it is all-too common to find clauses nullifying warranty protection if installation is not in accordance with manufacturer specifications. How does an unsuspecting homeowner know if the installation is done properly and in accordance with those specifications?

This blog will help to expose the issues that can turn a home improvement project into a nightmare. Knowing how to protect yourself should provide some much needed peace of mind.






Monday, July 30, 2012

Don't "lien" on me

Improving your home should be an exciting and happy time.   Granted, it can also be frustrating when problems arise and things don't go as planned.  Costs escalate when unforeseen issues come up.  But what if everything goes well?  Your contractor finishes the job, it looks nice and you pay them for their services.  Time to enjoy, right?  Maybe not.

As a project consultant, part of my job is to help keep people from getting burned by inept  contractors and unscrupulous business practices.  During the consultation process, I tell them what to watch out for in order to avoid costly mistakes.

One of the biggest mistakes is in assuming that just because you pay the contractor, that your financial liabilities for the project are done.  Unfortunately for homeowners, there are laws designed to protect sub contractors and material suppliers.  The laws, while well meaning, put the homeowner in severe financial jeopardy.


Essentially, anyone in the supply chain, from the distributor to the manufacturer to the sub contractor performing the installation can place a lien on your home if they did not get paid for products and services rendered at your property.  So even if you pay the contractor in full, if he/she does not pay the warehouse or subcontractor, they can file to place a mechanical lien on your property and force you to pay for those products/services again.



I was about to explain that to a client yesterday, but before I could, he related his own horror story.  He literally lost the farm because his contractor failed to pay the supply house for materials used on his project.

An elderly gentleman from Lebanon, he told me his contractor did a great job so he paid the balance of what was owed for the $175,000 project.  The contractor took the money and even provided a lien waiver.  Because the contractor didn't pay the supply house, the supply house placed a lien for over $100,000 on the property.  The farmer didn't have the money to pay to release the lien, so this poor man's farm was foreclosed upon.  Not only did he loose his farm, his credit was ruined, which came back to haunt him again years later when he wanted to purchase a furnace and air conditioning from me. He went on to say that he was not the only victim of this contractor.  Before he was caught, the contractor did the same thing to other people that he knew.



In order to protect yourself, homeowners are required to obtain a lien from everyone in the supply chain.  This places a tremendous burden on the homeowner, since they may or (in most cases) may not even know where the materials are acquired from. 




As a project consultant, it is bad enough to read about some of the unethical / incompetent business practices home owners are subjected to.  Hearing about them first hand and seeing the effects is even worse.  The problem is that once someone has been victimized, they are often put under such financial distress that they cannot afford to have a legitimate contractor resolve the original problem.  As a result, they become victims all over again. 


One elderly woman who needed a new roof had already had three "new" roofs installed on her home, but it still leaks when it rains.  With five liens placed on her home by the "contractors", she cannot get financing for a quality roof replacement - even though the home was paid off prior to hiring the first contractor.

As I was relating these stories to a potential client, he boasted that that would not happen to him.  Unfortunately, it is just that type of arrogance that opens the door to fraud.

My best advice: Make sure you are dealing with a reputable firm with a track record of sound and honest business practices.  A little more research up front can save huge in the end.

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